Attachai
What Attachai Is
Your attaché. Built exclusively for WhatsApp
WhatsAppYour attaché sits beneath the conversation. Invisible to the client, indispensable to the organisation. When someone messages, the entire infrastructure responds.
Payment received
Table confirmed
See you at La Marina
The Convergence
Your clients are on WhatsApp. Now your systems are too.
Your CRM, your listings platform, your compliance checks. None of them can see those conversations. Attachai brings them together.
Listings PlatformEaton Square penthouse, available
ComplianceIdentity verified, viewing approved
Eaton Square Residences
online
I'd like to view the penthouse on Eaton Square. Is Saturday morning available?
10:14
Saturday at 11am confirmed. The property is available and your viewing pass has been issued. Sarah will meet you in the lobby.
10:14
Type a message
Agent CalendarSarah assigned, Saturday 11am
CRMBuyer profile updated
Eaton Square Residences
online
I'd like to view the penthouse on Eaton Square. Is Saturday morning available?
10:14
Saturday at 11am confirmed. The property is available and your viewing pass has been issued. Sarah will meet you in the lobby.
10:14
Type a message
One message. Four systems. One viewing.
What Changes
For your clients
Personal, well-informed, and contained within a single WhatsApp conversation.
For your team
Your team reclaims time. Full context on every handoff, and escalations are caught before they land.
For leadership
Your operational costs drop. Analytics and reports that surface strategic insight from the channel your clients use.
For your brand
Institutional memory that grows with every interaction, and stays when people leave.
Behind the Scenes
What a single message sets in motion.
Your client sends one message. Behind the curtain, Attachai orchestrates across every connected system, simultaneously, in seconds.
“Could you book the Connaught for the 14th? Same suite as last time, and arrange late checkout.”
One message. Four systems. Simultaneously.
Booking SystemReservation confirmed at The Connaught, Suite 412
Concierge TeamConcierge team notified: guest requests late checkout
Payment SystemPayment of £2,400 processed via Stripe
CRMGuest profile updated: prefers east-facing rooms
3.2 secondsRelationship Intelligence
Every conversation makes your service more intelligent.
Through every interaction, Attachai builds a living understanding of your clients: preferences, patterns, unarticulated needs. Organisational knowledge that enables bespoke service.
Your information. Your intelligence. Never shared, never extracted.
Preferences rememberedDietary, room, timing, communication style. Attachai recalls them across every visit.
Actions takenBookings confirmed, systems updated, follow-ups sent. Your team does not lift a finger.
Opportunities surfacedThe right offer at the right moment, based on what Attachai knows.
The Model
Attachai handles routine orchestration. Your people handle what matters — the moments requiring empathy, expertise, judgement.
80 / 20
Orchestrated
Human
80% orchestrated.
20% human.
Co-pilot, never autopilot.
The human is always in command.
The Evidence
WhatsApp doesn't just reach your clients. It converts them.
When clients choose the channel, engagement follows.
0%
Return on investment
Forrester TEI Study, December 2024
0%
Read within 5 minutes
ClientWindow, 2026 · vs less than 5% for email
0%
Conversion in luxury
Industry data · vs 2.5% via web and email
Sources: Forrester Total Economic Impact™ of WhatsApp Business Platform, December 2024 · ClientWindow · Industry data
Monty Vas
online
Good afternoon, Mr Vas. Your jet ski and parasailing are confirmed for tomorrow at 10am. Payment of €1,200 has been processed. Shall we arrange the boat transfer?
14:22
Six layers activated
Perfect. Add the flyboard session too and charge everything to the room. You think of everything.
14:23
Type a message
Every system. One conversation. Seconds.
That is Attachai.
Questions
▸What is Attachai?
An intelligent WhatsApp orchestration platform for luxury branded service. It connects your CRM, bookings, and payments through a single conversation. 80% orchestrated, 20% human. Co-pilot, never autopilot.
▸How does an Attachai WhatsApp concierge work for luxury service?
When a guest messages on WhatsApp, Attachai checks availability, retrieves preferences, coordinates departments, and responds in your brand voice within seconds. Your team can step in with one tap and full context.
▸How do you set up Attachai for luxury service?
Full immersive in-person discovery and consultancy. We understand your workflows, integrate with your existing systems (property management, CRM, booking platforms), and train the intelligence on your service patterns and brand voice. Every implementation is bespoke.
▸What makes Attachai different from standard WhatsApp automation?
Standard automation relies on rigid scripts. Attachai orchestrates dynamically: understanding your clients, remembering their preferences, responding in your brand voice, and taking action across your entire service infrastructure. Attachai delivers service. Scripts deliver frustration.
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