Attachai
WhatsApp on the surface. Your attaché beneath.
Six layers, each invisible to the client, each essential to the experience.
What your clients experience
A single WhatsApp conversation. Behind it, six layers working in concert.
9:15
Lady VictoriaAttachai · online
Attachai
Good morning, Mr Ashworth. Lady Victoria is fuelled and ready for your Amalfi charter. Captain confirms calm seas through Saturday.
9:15 amWonderful. Can we add a sunset anchorage at Positano?
✓✓9:16 amAttachai
Done. Anchorage confirmed. Shall Chef prepare the lobster thermidor from your last crossing, or would you prefer something new? Departure from Porto Cervo at 10am.
9:16 amPerfect, as always
✓✓9:17 amType a message
10:12
The LanghamAttachai · online
Attachai
Good afternoon, Mrs Chen. Your suite at The Langham is ready. I’ve arranged the welcome champagne you enjoyed last visit.
10:12 amLovely. Can you arrange airport transfer and early check-in?
✓✓10:12 amAttachai
Done. Your driver will meet you at Terminal 5 at 2pm. Suite ready by 3pm. Confirmation sent to your email.
10:13 amYou think of everything. Thank you
✓✓10:13 amType a message
2:41
Maison AuraAttachai · online
Attachai2:41 pm
Good afternoon, Mrs Whitfield. The Aura hoops you admired are back in stock. Shall I reserve a pair?
Aura Hoops — 18k Gold
£340View & Pay
Yes please! Can you send me the payment link?
✓✓2:42 pmAttachai
Payment link sent. Complimentary gift wrapping included. Delivery to your Kensington address within 48 hours.
2:42 pmWonderful, paid ✓
✓✓2:44 pmAttachai
Confirmed. Your receipt and tracking details will follow shortly.
2:44 pmType a message
The Six Layers
1Layer One
Messaging
WhatsApp. iMessage. SMS. Wherever your clients already are. Every conversation feels personal, immediate, considered — because it is. Your clients never download an app, never create an account, never leave the thread they trust. One conversation. Every service at their fingertips.
2Layer Two
Integration
Connected to the systems that drive your revenue. Stripe for payments. Your booking platform for reservations. Property management, CRM, calendars — coordinated through a single conversation. Revenue grows because friction disappears.
3Layer Three
Intelligence
Dynamic memory spanning every conversation. Understanding what is being asked, how it is being asked, and when to escalate. Attachai records, learns, and acts — then brings a human in when judgement is needed. The handover is seamless. The client never notices. Your voice preserved.
4Layer Four
Orchestration
A single message triggers coordinated action across your entire infrastructure — bookings confirmed, CRM updated, payments processed, follow-ups scheduled. Attachai does the work. Your team sees the result.
5Layer Five
Analytics
Every conversation generates intelligence you never had before. Which clients are deepening their relationship. Which services drive loyalty. Where the opportunities are. A layer of insight that only exists because your clients chose to talk to you here.
6Layer Six
Governance
Full visibility over every conversation, every action, every decision. Complete audit trails where WhatsApp previously offered none. Compliance-ready reporting. Role-based access. Your operations become secure, transparent, and accountable.
The Complete Picture
MessagingWhatsApp interface
IntegrationSystems connected
IntelligenceContext & memory
OrchestrationActions coordinated
AnalyticsInsights surfaced
GovernanceFully compliant
Six layers. One seamless experience.
Messages Make Moments
Campaigns
Seasonal offers. Product drops. Curated invitations, delivered where your clients already are.
Journeys
Pre-arrival to post-stay. First visit to loyal client. Every touchpoint, shaped around your service.
Moments
A recommendation. A follow-up. The details that show your clients they’re remembered, not managed.
One conversation where everything that matters is remembered.
How We Work Together
We are selective because the luxury brands we serve demand it.
01
Conversation
A call to understand your world, your standards, and where service can evolve.
02
In-Person Demo
We bring your team together and show what Attachai looks like inside your operation.
03
Proposal
A refundable proposal deposit secures your place, credited in full against your onboarding fee.
04
Discovery & Integration
We come to you. We map your systems, workflows, and client journey in person. We live the experience so we can bring forward a new level of service, creating the moments that matter.
05
Sandbox & Training
Your Attachai is built and tested in a safe environment. Your team is trained on the dashboard and supported with bespoke onboarding tools throughout.
06
Live & Ongoing Reviews
Launch day, then a partnership that deepens. Monthly, bi-monthly, or quarterly reviews as your service evolves.
Built for the businesses that refuse to compromise.
Questions
▸How does Attachai WhatsApp orchestration work?
Six layers beneath WhatsApp: ingestion, memory, orchestration (property management, CRM, bookings, payments), intelligence (your brand voice), delivery (WhatsApp Business API), and governance (encryption, audit trails, compliance).
▸Can staff take over from the intelligence during a WhatsApp conversation?
Yes. 80% intelligently orchestrated, 20% human. Any team member can take over with one tap and full context. The client never notices.
▸What systems does Attachai integrate with?
Property management, CRM, booking platforms, inventory, payments, and calendars. Every implementation is bespoke, built around your existing infrastructure.
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